Shipping Policy

A legal disclaimer

At The Bird’s Touch, transparency is key. All our products are made-to-order, ensuring that your purchase is crafted just for you. We want you to know exactly what to expect when you place an order with us.

Order Processing & Production

Made-to-Order Excellence:

Every order is unique. Once you place an order, it is sent to our verification team within 24 hours. We review your order for accuracy and ensure that we’re not duplicating any pending orders from you. This step guarantees that every detail is correct before production begins.

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Personalization Considerations:

Some products offer a personalization option. In these cases, please allow up to an additional 72 hours for production. This extra time ensures that your custom details are perfect.

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Production & Quality:

After verification, your order moves into production. Once your item is created, it takes approximately 10 business days for the product to be received at our warehouse. During this period, every item is carefully inspected and beautifully packaged for shipment. This dedicated process is our commitment to quality—you can expect nothing less than a product made with care.

What to include in the Shipping Policy

Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much, much more.