Terms & Conditions

Effective Date: April 6, 2025

Welcome to The Bird’s Touch! By using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully, as they constitute a binding legal agreement between you and The Bird’s Touch. If you do not agree to these terms, refrain from using our site and services.

1. General Information

The Bird’s Touch is owned and operated by Robyn Morgan.
Our website and services are provided for informational and transactional purposes related to our products.
By accessing or using our website, you acknowledge and agree to these Terms and Conditions and all applicable laws and regulations.

2. Intellectual Property

All content available on The Bird’s Touch website, including text, images, graphics, logos, and designs, is protected by intellectual property laws and remains the sole property of The Bird’s Touch. Any reproduction, distribution, or use without prior written consent is strictly prohibited.

3. Products and Pricing

All products are described and priced as accurately as possible. However, minor errors or omissions may occur.
Prices are subject to change without prior notice.
We reserve the right to limit quantities, discontinue products, or adjust prices at our sole discretion.

4. Payment and Order Processing

Payments are processed securely through trusted third-party platforms.
Orders are subject to acceptance, availability, and payment verification.
In the event of payment issues or inventory shortages, we reserve the right to modify or cancel orders, with prompt notification to the customer.

5. Shipping and Delivery

Shipping timelines are estimates and may vary due to unforeseen circumstances.
Customers are responsible for providing accurate shipping information.
The Bird’s Touch is not liable for delays, damages, or losses caused by third-party shipping providers.

6. Returns and Refunds

Refunds are available within 14 days of the customer receiving their product.
To request a refund, customers must complete the online refund request form available on our website.
Refund eligibility requires the product to:
1. Be received within 14 days from the date of the refund request.
2. Be unused, in its original packaging, and have all tags attached.
Customized and sale items are non-refundable.
Customers are responsible for return shipping costs unless otherwise specified.

7. User Accounts and Responsibilities

If customers create accounts on The Bird’s Touch, they are responsible for maintaining the confidentiality of their account information. Customers agree to provide accurate, current information and to promptly update account details as needed. Misuse of accounts, including fraudulent activity, may result in account termination.